New Continental Hotel; Sure Hotel Collection By Best Western, Plymouth ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Millbay Road, Plymouth, United Kingdom, PL1 3LD

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Room Double Two Single Beds

Max:

4 persons

23 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Family Room Bathroom

Max:

5 persons

36 m²

Bed options:

3 Single beds

Shower

Heating

room details

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Small Twin Room

Max:

2 persons

14 m²

Bed options:

2 Single beds

Shower

room details

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Getting around

A list of all available modes of transport

City Centre

Plymouth500 m

Airports

Exeter International (EXT) 78.6 km

Newquay (NQY) 78.9 km

Bus

Bus stop400 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast was a delightful experience, featuring a proper cooked meal that was far better than typical buffet options.” view full review

Relaxing Amenities

“The pool, sauna, and steam room provided a serene environment that made for a lovely way to unwind after a day of exploring.” view full review

Spacious Comfort

“My room was exceptionally spacious, and the comfortable bed ensured I had a restful night's sleep.” view full review

Perfect Setup

“The self-catering options were thoughtfully arranged, making it convenient to enjoy meals at our leisure.” view full review

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
No pets allowed
Security
Locker room
Lift
Electric vehicle charging station
Key card access

Services

Room service
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Indoor swimming pool
Steam room
Shallow end

Room features

Free Wi-Fi in rooms
Tea and coffee facilities
Ironing facilities

Bathroom

Bathrobe

Bedroom

Fluffy pillows

Media

Flat-screen TV
Cable/ Satellite television
Data ports

Location

Millbay Road, Plymouth, United Kingdom, PL1 3LD

Map view

street view

Millbay Road, Plymouth, United Kingdom, PL1 3LD

City landmarks

1 Sherwell Arcade North Hill PL4 8LH

Plymouth Hoe

1.8 km

Aquarium

National Marine Aquarium

1.4 km

PlymouthEngland

The Barbican

1.1 km

And Citadel Hill Junction OF HOE ROAD 74 Madeira Road The Hoe

Plymouth Naval Memorial

780 m

Plymouth Dome Hoe Road

Smeaton's Tower

940 m

Synagogue Chambers Catherine Street

Plymouth Synagogue

740 m

Prysten House Finewell Street

Prysten House

780 m

Museum

Elizabethan House

1.1 km

Drake Circus

Plymouth City Museum and Art Gallery

1.3 km

60 Southside Street Black Friars Distillery

Plymouth Gin Distillery

900 m

Garden

Elizabethan Gardens

900 m

Church

Plymouth Methodist Central Hall

1.1 km

West Pier The Barbican

Mayflower Steps

1.3 km

Marina

Royal William Yard

1.7 km

Church

Charles Church

990 m

Church

Minster Church of St. Andrew

820 m

Military Base

Royal Citadel

1.2 km

Church

St Peter and The Holy Apostles

660 m

33 St. Andrew Street

Merchant's House

670 m

Park

The Hoe

600 m

The Lodge The Hoe

The Wheel of Plymouth

730 m

25 The Parade Barbican

South West Image Bank Archive & Gallery

730 m

57 Southside Street The Barbican

Clay Art

920 m

Park

Mount Edgcumbe House and Country Park

2.5 km

Home Park Outland Road Plymouth

Plymouth Argyle Home Park Football Stadium

2.5 km

Museum

Mayflower Museum

1.2 km

Hoe Road

Tinside Pool

1.3 km

Nearby

Park

West Hoe Park

500 m

Gallery

ArtFrame Gallery

560 m

Gallery

KARST Gallery

570 m

Restaurants

The Union Rooms

190 m

19 Union Street

No Whey

280 m

64 Union Street

A Taskinha Portuguese Cafe and Store

290 m

55 Union Street

McCarthy's at The West Hoe

260 m

24 Bishops Place West Hoe Road

Bon Appetit Plymouth

380 m

87 Union Street

The Walrus Plymouth

320 m

Athenaeum Street

Burger King

460 m

1 Charles Street Unit 55 Food Court

AtKitchen

760 m

Cornwall Street The Mezzanine (Upstairs) Plymouth Indoor Market

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

Convenient location

Lovely service

Room cleanliness

Dining experience

7.2/10

Very good

Rooms

7.3

Location

8.7

Service

7.7

Dining

7.0

4/5 based on 875 reviews

#8 of 23 hotels in Plymouth based on Tripadvisor

David

United Kingdom, February 2024

8.2/10

My stay at the hotel was lovely overall. The rooms were comfortable with great amenities, although a bit warm due to noisy neighbors. The freshly cooked breakfast was delicious, and the staff was incredibly friendly. The hotel is definitely worth recommending due to its excellent location and facilities.

Rooms

8.0

The rooms, despite being slightly dated, were spacious and had comfy beds. The open window didn't help much with the warm temperature caused by noisy guests nearby.

Service

7.0

The receptionist was happy and very helpful, providing all necessary information. However, not informing about a wedding event in advance was a small inconvenience.

Location

9.0

The hotel has a prime location, perfect for accessing tourist sites, beaches, and dining spots within walking distance. The only downside was the constant traffic noise due to its busy crossroads location.

Dining

8.0

Despite some disruptions from a wedding party, the breakfast offered was excellent. However, guests seeking additional dining options may need to explore nearby spots beyond the hotel.

Facilities

9.0

The hotel provides good facilities like a gym, a lovely pool, and clean amenities, making the stay quite enjoyable.

Harriet

United Kingdom, September 2023

6.6/10

The hotel's location is excellent for the Plymouth Pavilions and the city center, but it can get noisy with revellers at times. The rooms could have used a good deep clean as the remote control and bath were not up to standard. The service was lovely and accommodating, although we had to replace an item. The dining experience wasn't the best with food stuck on plates. However, the hotel is close to the ferry port, which is convenient for travelers.

Rooms

6.0

The rooms could have used a good deep clean, as the remote control and bath were not clean.

Service

7.0

The service was lovely and accommodating, despite having to replace an item during our stay.

Location

8.0

The hotel's location is excellent for the Plymouth Pavilions and the city center, close to the ferry port.

Dining

5.0

The dining experience was not the best, as the food was stuck on plates.

Facilities

7.0

The hotel is conveniently close to the ferry port.

Convenient location

Room cleanliness

Sophie

United Kingdom, April 2023

8.6/10

My stay at the hotel was quite enjoyable overall. The room was very pleasant and spacious with a clean bathroom, but it was a bit concerning that the lock wasn't functioning properly when I arrived. The beautiful decor and ample space made up for it, although the room did get quite warm, and the fan provided wasn't very effective.

Rooms

8.0

The room was beautiful, very comfy, and had lots of space.

Service

9.0

The staff were very friendly and polite, always helpful and respectful. The room service and welcome drink added a nice touch to my experience.

Location

9.0

The location was very good, close to both town and the Barbican area, making it convenient for exploring. It was a quick walk to Plymouth Hoe, the marina, and the train station.

Dining

8.0

The dining experience was very good with lots to choose from, although at times, items were not being replenished quickly enough. The wide selection and freshly cooked meals were a highlight, especially the fresh cream cakes.

Facilities

9.0

The facilities were great, offering everything I needed for a comfortable stay.

clean

ineffective fan