New Continental Hotel; Sure Hotel Collection By Best Western, Plymouth ➤ Reviews, Rooms & Prices 2024

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About the Hotel

Millbay Road, Plymouth, United Kingdom, PL1 3LD

The New Continental Hotel, part of the Sure Hotel Collection by Best Western, is centrally located in Plymouth, known as Britain's Ocean City. This Grade II listed, Victorian hotel features unique architectural charm and has been family-owned since 1984. Close to various iconic landmarks and attractions, it provides a convenient base for exploring Plymouth's maritime history and vibrant culture. Its amenities cater to both leisure and business travelers with a focus on personalized service.

Location

Plymouth's New Continental Hotel is positioned a short distance from major attractions such as the National Marine Aquarium and historic Barbican. The location provides easy access to Devon and Cornwall's scenic spots. On-site parking is available for guests, and public transport links, including rail services and ferry routes, support convenient travel to and from the hotel.

Rooms

The New Continental Hotel offers 99 unique ensuite rooms that combine traditional charm with modern comforts. Each room is equipped with a flat-screen TV, kettle, and private bathroom featuring a shower and hairdryer. Guests can choose from various accommodations suitable for families, couples, or solo travelers, ensuring a relaxing stay. Rooms also include heating and carpeted floors to enhance comfort.

Eat & Drink

Steve's Brasserie serves locally sourced, freshly prepared British cuisine with a European influence in a welcoming environment. Open for dinner Monday to Saturday, the extensive menu caters to various tastes, featuring traditional classics and unique culinary delights. The Dock Restaurant nearby offers additional dining options with contemporary styling and outdoor seating that provides lovely coastal views.

Leisure & Business

Club Continental, the hotel's leisure facility, boasts an indoor heated pool, sauna, steam room, and fully-equipped gyms. Business travelers benefit from various meeting and event spaces, equipped with enterprise-grade Wi-Fi, suitable for conferences or social events. The hotel hosts a range of functions, from weddings to corporate meetings, facilitated by a dedicated events team.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Twin Room

Max:

5 persons

36 m²

Bed options:

3 Single beds

Shower

Heating

room details

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Family Double Room

Max:

4 persons

23 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Superior Queen Room

Max:

2 persons

22 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Center

Plymouth1700 ft

Airports

Exeter International (EXT) 48.9 mi

Newquay (NQY) 49.0 mi

Bus

Bus stop1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

The breakfast spread was impressive, featuring everything from hot cooked options to fresh pastries, all served with a welcoming touch.view full review

Affordable Parking

Parking was extremely convenient at just £3 a night, making it one of the best deals compared to other hotels in the area.view full review

Spacious Comfort

The room was generously sized, allowing me to easily bring in my mobility scooter and recharge without any hassle.view full review

Outstanding Support

The staff were incredibly helpful, assisting us with various issues we faced during our stay, ensuring a smooth and enjoyable experience.view full review

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
No pets allowed
Security
Locker room
Elevator
Electric vehicle charging station
Key card access

Services

Room service
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Indoor swimming pool
Steam room
Shallow end

Room features

Free Wi-Fi in rooms
Ironing facilities

Bathroom

Bathrobe

Bedroom

Fluffy pillows

Media

Flat-screen TV
Cable/ Satellite television
Data ports

Location

Millbay Road, Plymouth, United Kingdom, PL1 3LD

Map view

street view

Millbay Road, Plymouth, United Kingdom, PL1 3LD

City landmarks

1 Sherwell Arcade North Hill PL4 8LH

Plymouth Hoe

1.1 mi

Aquarium

National Marine Aquarium

4700 ft

PlymouthEngland

The Barbican

3800 ft

And Citadel Hill Junction OF HOE ROAD 74 Madeira Road The Hoe

Plymouth Naval Memorial

2600 ft

Plymouth Dome Hoe Road

Smeaton's Tower

3100 ft

Synagogue Chambers Catherine Street

Plymouth Synagogue

2500 ft

Prysten House Finewell Street

Prysten House

2600 ft

Museums

Elizabethan House

3800 ft

Drake Circus

Plymouth City Museum and Art Gallery

4300 ft

60 Southside Street Black Friars Distillery

Plymouth Gin Distillery

3000 ft

Garden

Elizabethan Gardens

3000 ft

Church

Plymouth Methodist Central Hall

3800 ft

West Pier The Barbican

Mayflower Steps

4200 ft

Marina

Royal William Yard

1.1 mi

Church

Charles Church

3300 ft

Church

Minster Church of St. Andrew

2700 ft

Military Base

Royal Citadel

4000 ft

Church

St Peter and The Holy Apostles

2200 ft

33 St. Andrew Street

Merchant's House

2200 ft

Parks

The Hoe

2000 ft

The Lodge The Hoe

The Wheel of Plymouth

2400 ft

25 The Parade Barbican

South West Image Bank Archive & Gallery

2400 ft

57 Southside Street The Barbican

Clay Art

3100 ft

Parks

Mount Edgcumbe House and Country Park

1.6 mi

Home Park Outland Road Plymouth

Plymouth Argyle Home Park Football Stadium

1.5 mi

Museums

Mayflower Museum

4100 ft

Hoe Road

Tinside Pool

4200 ft

Nearby

Parks

West Hoe Park

1700 ft

Gallery

ArtFrame Gallery

1900 ft

Gallery

KARST Gallery

1900 ft

Restaurants

The Union Rooms

700 ft

19 Union Street

No Whey

1000 ft

64 Union Street

A Taskinha Portuguese Cafe and Store

1000 ft

55 Union Street

McCarthy's at The West Hoe

900 ft

24 Bishops Place West Hoe Road

Bon Appetit Plymouth

1300 ft

87 Union Street

The Walrus Plymouth

1100 ft

Athenaeum Street

Burger King

1600 ft

1 Charles Street Unit 55 Food Court

AtKitchen

2500 ft

Cornwall Street The Mezzanine (Upstairs) Plymouth Indoor Market

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Convenient location

Lovely service

Room cleanliness

Dining experience

7.8/10

Very good

Rooms

7.3

Location

8.7

Service

7.7

Dining

7.0

4/5 based on 875 review

#8 of 23 hotels in Plymouth based on Tripadvisor

David

United Kingdom, February 2024

8.2/10

My stay at the hotel was lovely overall. The rooms were comfortable with great amenities, although a bit warm due to noisy neighbors. The freshly cooked breakfast was delicious, and the staff was incredibly friendly. The hotel is definitely worth recommending due to its excellent location and facilities.

Rooms

8.0

The rooms, despite being slightly dated, were spacious and had comfy beds. The open window didn't help much with the warm temperature caused by noisy guests nearby.

Service

7.0

The receptionist was happy and very helpful, providing all necessary information. However, not informing about a wedding event in advance was a small inconvenience.

Location

9.0

The hotel has a prime location, perfect for accessing tourist sites, beaches, and dining spots within walking distance. The only downside was the constant traffic noise due to its busy crossroads location.

Dining

8.0

Despite some disruptions from a wedding party, the breakfast offered was excellent. However, guests seeking additional dining options may need to explore nearby spots beyond the hotel.

Facilities

9.0

The hotel provides good facilities like a gym, a lovely pool, and clean amenities, making the stay quite enjoyable.

Harriet

United Kingdom, September 2023

6.6/10

The hotel's location is excellent for the Plymouth Pavilions and the city center, but it can get noisy with revellers at times. The rooms could have used a good deep clean as the remote control and bath were not up to standard. The service was lovely and accommodating, although we had to replace an item. The dining experience wasn't the best with food stuck on plates. However, the hotel is close to the ferry port, which is convenient for travelers.

Rooms

6.0

The rooms could have used a good deep clean, as the remote control and bath were not clean.

Service

7.0

The service was lovely and accommodating, despite having to replace an item during our stay.

Location

8.0

The hotel's location is excellent for the Plymouth Pavilions and the city center, close to the ferry port.

Dining

5.0

The dining experience was not the best, as the food was stuck on plates.

Facilities

7.0

The hotel is conveniently close to the ferry port.

Convenient location

Room cleanliness

Sophie

United Kingdom, April 2023

8.6/10

My stay at the hotel was quite enjoyable overall. The room was very pleasant and spacious with a clean bathroom, but it was a bit concerning that the lock wasn't functioning properly when I arrived. The beautiful decor and ample space made up for it, although the room did get quite warm, and the fan provided wasn't very effective.

Rooms

8.0

The room was beautiful, very comfy, and had lots of space.

Service

9.0

The staff were very friendly and polite, always helpful and respectful. The room service and welcome drink added a nice touch to my experience.

Location

9.0

The location was very good, close to both town and the Barbican area, making it convenient for exploring. It was a quick walk to Plymouth Hoe, the marina, and the train station.

Dining

8.0

The dining experience was very good with lots to choose from, although at times, items were not being replenished quickly enough. The wide selection and freshly cooked meals were a highlight, especially the fresh cream cakes.

Facilities

9.0

The facilities were great, offering everything I needed for a comfortable stay.

clean

ineffective fan